Client Support & Helpdesk
Welcome to the C Me Online Client Support & Helpdesk portal. This service is only available to clients of C Me Online with an active account.
The implementation of this online support service will streamline client support issues, resulting in faster response times to client issues. The process is simple and straightforward:
- You, the client, opens a support "ticket", describing the technical issue (be it relating to your website, email or otherwise), providing us with as much information as possible
- You will receive notification via email once the ticket has been assigned to one of our technical support team members
- If additional information is required, you will be notified accordingly
- Once the issue has been resolved, the ticket is closed and once again, you will be notified.
Once a ticket is opened, please do not phone or email C Me Online Limited, unless requested to do so.
If this is your first time using the Client Support & Helpdesk, please select "Login/Register" and follow the link to "Register" (foot of screen).